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  • Navigating the Leadership Journey
    Choosing to set out on a leadership journey is an investment that takes great effort which can result in real benefits. The good news is that leaders don't have to 'go it alone', and enlisting others to travel with us only enhances those benefits. Read more
  • It's a Good Time to Be Kind
    While gratitude is a frequent topic of leadership thoughts around this time of year, I just couldn’t ignore what I’ve been observing in the clients I’m coaching as well as in my own life. While research shows that gratitude makes for a stronger leader, what I hear collectively these days is that it’s also a good time for leaders to be kind — to others and themselves. Read more
  • How to Build a Strong Team
    Building a strong team is imperative for leaders and often a daunting undertaking. Doing it during a prolonged and life-altering event like COVID-19 might seem even more daunting. However, leaders can build strong teams in any environment when they focus on purpose, clarity, and psychological safety. Read more
  • How to Show Authentic Leadership
    Whether new or senior, leaders often exert considerable effort searching for the most effective leadership style. Even if realized, these efforts are often fleeting, and the style doesn’t work for every situation. However, research indicates that these searches don’t need to go much further than looking right inside ourselves — and that all of us possess inherent leadership qualities just waiting to be discovered and improved upon. Read more
  • Leader Member Exchange: Rethinking the Emergent Leader's Role in a New Environment
    JULY 21, 2020/ BY MARK J. CAPPONE As of July 2020, It has been about four months since many teams shifted to work-from-home scenarios because of COVID-19. Tumultuous as this has Read more
  • How Asking Powerful Questions Can Lead to Strategic Outcomes
    Teachers are likely familiar with Bloom’s Taxonomy and its structured approach to asking questions in order to help students learn by remembering, understanding, applying, analyzing, evaluating and creating.[1] However, rarely Read more
  • The Janus Effect
    Envisioning the future and imagining its exciting possibilities is a key leadership role. In The Leadership Challenge, James M. Kouzes and Barry Z. Posner discuss several envisioning imperatives for leaders who Read more
  • How Self-Reflection Can Help You Lead Through a Crisis
    By Mark J. Cappone During my military career, I was accustomed to relying on existing organizational procedures for use during day-to-day operations, as well as during times of crisis. Our libraries Read more
  • Coaching for Self-Management
    by Mark J. Cappone Of the myriad leadership styles discussed in leadership books and college classrooms, the coaching style isn’t one frequently in the spotlight. Leaders who attempt a coaching approach Read more
  • Textbook Case for Disaster: Psychological Safety and the Boeing 737 Max
    By Mark J. Cappone  Would you put your family on a [737] MAX simulator trained aircraft? I wouldn’t.” “I’ll be shocked if the FAA passes this turd.” “This is a joke. This airplane Read more
  • Situational Leadership for Superior Results
    By Mark J. Cappone Key Takeaways: Effective leaders can receive superior results by applying different leadership styles based on the situation.The ability to exercise multiple styles of leadership requires significant emotional intelligence. Read more
  • Improving Performance with Gratitude and Optimism
    By Mark J. Cappone  As many of us have, I found myself in a moment of holiday season reflection recently, thinking about all that I’m grateful for and why I’m optimistic Read more
  • Assessing the Challenges of Organizational Leadership
    At some point in our journeys, many of us enter the realm of organizational leadership. While leadership is ALWAYS about people, the transition from leading individuals to helping guide an Read more
  • How to Avoid Playing Favorites at Work
    By Mark J. Cappone  Key Takeaways Playing favorites is counterproductive and jeopardizes team effectiveness.Awards and punishments must be administered equally across organizations to avoid favoritism.Have you ever been on a team and Read more
  • Everyone Knows You're the Boss
    By Mark J. Cappone A few years ago, Ben Stiller starred in and directed a film adaption of James Thurber’s The Secret Life of Walter Mitty[1]. The plot centers around a Read more
  • When Intuition Isn't Enough
    A colleague recently lamented upon his observation of leaders who tended to make decisions based more on their ‘guts and intuition’ than on facts and critical thought. He immediately reminded Read more

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